Purpose. This form is used to report any issues or concerns related to the leaf vacuuming program. Please click "Submit" to be taken to the Groot customer service portal where you can report a missed pickup. Select "yard debris" from the drop-down menu. Please be aware, each neighborhood receives leaf pickup once per week for 6 weeks starting on October 20, 2025. The day of the week may vary so have your leaves on the grass near the curb (NOT in the street) by 6:00am on the Monday of the week you desire leaf pickup.
* Information is required.
Issue/Problem Location:
The address you entered does not match any in the system. You can select a valid address from the list, or if you are certain the address you entered is correct click the "Use the address I entered" button, to continue.
For more information on the Groot leaf vacuuming program, please visit https://villageofgrayslake.com/178/Leaf-Vacuuming
