Information required to establish service; a Deposit or Letter of Credit from a previous utility is required with 12 months of history, along with ID, rent /lease agreement, or proof of ownership.
Request for Electric, Water, and Sewer utility service. City of Farmington, MO.
* Information is required.
Contact Information
Service Address
Please enter the address at which you are requesting service. If the exact address is not shown it will display as a non-resident address.
The address you entered does not match any in the system. You can select a valid address from the list, or if you are certain the address you entered is correct click the "Use the address I entered" button, to continue.
Name, Street Address, and Telephone
A DEPOSIT OR LETTER OF CREDIT FROM A PREVIOUS UTILITY IS REQUIRED WITH 12 MONTHS OF HISTORY, A PHOTO COPY OF ID FOR EACH CUSTOMER LISTED ABOVE, RENT /LEASE AGREEMENT, OR PROOF OF OWNERSHIP MUST BE ATTACHED FOR US TO COMPLETE THIS REQUEST!
TO REPORT A CITY UTILITY PROBLEM OR FOR QUESTIONS WITH YOUR BILL, PLEASE CALL 573-756-2620.
FORMS OF PAYMENT
Online: Online access to your account provides you with the option to pay a utility bill, review account information, utility consumption, and payment history. Online payment can be made using an e-check drafted from your bank account or with a credit or debit card that contains the Visa or MasterCard logo. To sign up for online payment, go to www.farmington-mo.gov, click on "Pay Utility Bill". Follow the instructions to register for a user profile. A copy of your bill will be needed to ensure proper entry of the account number and location.
Auto Pay: Your bill amount is automatically debited from your bank account on the due date. For a more consistent withdrawal, it is recommended that you sign up for budget billing in conjunction with auto pay. To register, contact our office at (573) 756-2620 for additional information.
Mail: You may mail your check or money order payable to City Light and Water, 101 S Jefferson Street, Farmington, MO 63640.
Drop Box: You may place your check or money order payment (no cash) in the drop box which is located on side parking lot of the City Light and Water Office at 101 South Jefferson Street.
In Person: Our offices are open Monday 7:30 a.m. to 5:15 p.m. and Tuesday through Friday 8:00 a.m. to 4:30 p.m., except for holidays.
PAPERLESS BILLING
To receive your monthly statement via email, please call 573-756-2620 or email citylightandwater1@farmington-mo.gov. You may be eligible for a one-time $10.00 rebate for choosing paperless billing.
PRIMACY FEE
There are two fees which appear on your bill one time each year. These fees are titled on your bill as "Sewer Fee" and "Water Primacy Fee". These are annual fees that the City is required to collect and forward to the Department of Natural Resources.
LATE FEE
A late fee is assessed at a rate of 1.5% of any unpaid balance remaining after the bill due date.
NEED HELP PAYING YOUR BILL?
Energy Assistance: You may qualify for energy assistance through East Missouri Action Agency. To apply, call (573) 431-5191 or go to eastmoaa.org.
Payment Agreement: If you do not qualify for energy assistance, you may be eligible for a utility fee payment agreement to defer your payment past the normal due date. The Utility Fee Payment Agreement is intended to provide occasional assistance to customers and should not be relied upon on a regular basis to manage your utility accounts. Contact our office at (573) 756-2620 for more information.
TO RECONNECT POWER
If your meter is disconnected for non-payment, reconnection fees of $50 during business hours or $100 after business hours and on weekends or holidays will be assessed.
UNITED WAY CONTRIBUTIONS
You may make contributions to the United Way of St. Francois County through your utility bill. Complete the form below to have the contribution automatically added to your bill each month. This contribution can be changed or cancelled at any time.
DO YOU THINK THERE IS AN ERROR?
If you believe there is an error with your bill, you must dispute the charge in writing, in person or by telephone at least 24 hours prior to your disconnect date. The undisputed portion of the bill must be paid in full to avoid disconnection of services.
