Any meter questions will be answered in a timely manner. The most common complaint is dirt covering the meter. If you are concerned about dirt covering your meter and worried that your meter has not been read, this is common. Many meter boxes, usually due to the type of soil, will collect dirt over the meter during rainfall events. The city does not dig out each and every meter box every month that they read the meters. Meter readers tunnel down with a finger to find the face of the meter, get a reading, and go on to the next meter. If, however, you are still concerned due to a higher than normal usage, personnel will re-read the meter and discuss any issues with you that you may still have.
* Information is required.
If you send us a message, you will receive a Tracking Number allowing you to follow-up with your request, at your convenience.