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Welcome to the City of Vandalia, OH, Action Line

Today is Saturday, November 21, 2009.
Div. of Fire Customer Survey

Purpose. Please take a few minutes to complete the following survey to let us know how the service was that we provided to you or your loved one. Your opinion is important to us. We want to conintue to strive to give the best service possible, and any input you can provide would be appreciated. On a scale of 1-10 please rate us. A 10 would indicate that you were very satisfied with the service, while a 1 would indicate you were displeased. Personal information is not required to fill out the survey, you may remain anonymous.

* Information is required.

Contact Information

First Name:
Last Name:
Email:
Daytime Phone: (
Address:

* 1. How do you rate the manner in which your call for service was received by out dispatcher?
 
Comments, if any:
 
* 2. How do you rate the response time by our staff to your incident?
 
Comments, if any:
 
* 3. How do you rate our staff's competence, courtesy, and concern for your need?
 
Comments, if any:
 
* 4. Overall, how satisfied were you with the service you received?
 
Comments, if any:
 
* 5. Did our personnel explain the treatment needed in an understandable way?
 
Comments, if any:
 
* 6. Did you note any problems with our driving?
 
Comments, if any:
 
Please feel free to provide any additional comments, suggestions, or services you would like to submit below:
 
Check here to have email confirmation of this request sent.

* Information is required.

Notes:

If you send us a message, you'll receive a Tracking Number allowing you to follow-up with your request, at your convenience.

Information we receive may be considered public information which is subject to disclosure under current state law. Learn more about our Privacy Policy.

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