It is not necessary to register to submit a Service Request. However if you do register then you will be able to track all the Service Requests submitted under your registration ID.
Submitting an email address with your Service Request will result in confirmation that the Request has been received and will allow you to receive status updates for your Request
The OnLine Service Request system allows visitors to request information, submit requests for service, or submit comments for review.
A tracking number is assigned to each new Service Request. Using this ticket number, the submitter can check back on the website at any time to view the current status of the request.
NOTE: Requests entered after hours will be received by City staff by 8:30 a.m. the next business day.
Disclaimer: While all requests submitted to the Action Line or to the City Liaison will be logged and forwarded to the appropriate party / department, we cannot explicitly guarantee action on all items, or provide a time-frame for completion of service requests.