Purpose: Use this form to report a missed Trash, Recycling, and/or Yard Waste pickup within the City of Lowell.
NOTE: Curbside collection of Trash, Recycling, and/or Yard Waste for eligible City residents is collected on the same day, though seldom at the same time. If your pickup was missed, we will contact you and make every reasonable effort to schedule a pickup with our contractor on the following business day.
* Information is required.
Please tell us the collection location by entering the Address # and Street Name below; then click on 'Validate Address' to validate the address against our records.
If you are sure of the address, yet it can't be validated, please click on "Use the address I entered" in the pop-up box, which will transfer your entry to the "- Or Other Not Listed -" field below.
If you are reporting a non-specific area of the City, please indicate so in the 'Location Details' field below.
The address you entered does not match any in the system.
You can select a valid address from the list, or if you are certain the address you entered is correct
click the "Use the address I entered" button, to continue.
Once you submit this form, you will receive a Tracking Number allowing you to check on and/or update your request at your convenience.
Please be aware that any communication(s) made through this system by you or your agent(s), servant(s), or any other representative(s), whether authorized or unauthorized to the City of Lowell, Massachusetts, the Commonwealth of Massachusetts, the owner and/or operator of this web site, and/or any other web site operated by or pursuant to license or agreement by the City of Lowell, Massachusetts, its agencies, officers, employees, agents or representatives shall in no event be deemed to constitute notice for any purpose, whether legal, official, or other.